Privacy Policy
Welluna Health respects the personal nature of health and wellbeing information. This Privacy Policy explains how we collect, use, store, and protect information when you visit wellunahealth.com or use our apps, including the Welluna Health App, Aquella, and Noura.
Information we collect
Depending on the product or feature you use, we may collect:
- Account information such as your name, email address, password hash, and sign-in preferences.
- Security data such as verification-code requests, trusted-device records, session activity, and login timestamps.
- Health and lifestyle entries you choose to log, including hydration totals, nutrition details, meals, barcode lookups, movement notes, cycle tracking details, mood check-ins, and daily reflections.
- Settings and preferences such as unit system, targets, profile aura, and feature defaults.
- Support and contact information when you email us directly.
- Basic technical data such as browser type, device type, approximate timestamps, and server logs used to secure and maintain the service.
How we use information
- To create and maintain your account.
- To authenticate sign-ins and help protect your account through email verification and trusted-device recognition.
- To display your saved logs, goals, trends, and preferences inside the apps.
- To improve reliability, performance, and feature quality across our services.
- To respond to support requests, privacy requests, and product questions.
- To review shared barcode submissions or other community-contributed entries before public use.
How we share information
We do not sell personal information. We may share limited information only when reasonably necessary to operate the service, such as with trusted email-delivery or hosting providers that help us run account verification, security, and infrastructure.
Shared and public database content
Some food and barcode entries may be submitted for review to improve a public or shared database. Personal logs remain personal unless you actively choose a share-style action tied to a submission flow.
Cookies and similar technologies
We may use cookies or similar local device storage to keep you signed in, remember trusted devices for two-factor sign-in windows, preserve session state, and improve basic usability.
Data retention
We keep information for as long as it is reasonably needed to operate your account, maintain the integrity of your records, support security, meet legal obligations, and resolve disputes. Retention may vary depending on the data type.
Your choices
- You can update many profile settings directly inside the app.
- You can contact us to request account assistance, data export help, or deletion review.
- You can choose not to share entries into any shared or public submission process.
Children’s privacy
Our services are intended for general audiences but are not designed specifically for young children. If you believe a child has provided personal information without appropriate authorization, please contact us and we will review the request promptly.
Medical disclaimer
Welluna Health apps are wellness tools, not medical devices and not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional for medical concerns.
Contact us
For privacy questions or requests, email info@wellunahealth.com.